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Privacy Policy

Date of last update: 10 / 03 / 2022

1. Privacy Policy

1.1. Introduction

CARLOS GROLLO, SA, is especially aware of the protection of personal data of the Users of the website's services. Through this Privacy Policy (or Data Protection Policy) CARLOS GROLLO, SA informs the USERS of the websites:, of the uses to which the personal data collected on the website are subjected, in order for them to decide, freely and voluntarily, if they wish to provide the requested information.

CARLOS GROLLO, SA, reserves the right to modify this Policy in order to adapt it to legislative developments, jurisprudential criteria, sector practices, or interests of the entity. Any modification to it will be announced in advance, so that you have perfect knowledge of its content.

1.2 Responsable

The person responsible for the processing of personal data is:


With registered office for these purposes at C/ de la Aviación, 54, CP – 46940 Manises, Valencia.

Telephone: (+34) 96 154 51 66 and Email:

 1.3. Purpose of treatment

At personal data is processed for the following purposes:

  • Contact/Calls: respond to requests for information received about the products and services offered, as well as respond to any other type of question sent by users.
  • Customers: carry out the management of the sale of goods and services, billing, accounting, collections, non-payments, offers, budgets and contracts, customer service, contact and commercial relationships.
  • Potential customers: Track and commercial opportunities for the organization.
  • Suppliers: carry out purchasing management, accounting, payments, management of delivery notes and orders, contact and commercial relationships.
  • Candidates: Carry out internal personnel selection processes, both current and future.

With the personal data collected, no profiles will be created or automated decisions will be made.

1.4 Legitimation

Personal information can be processed in the organization to:

  • Compliance with legal and regulatory obligations: By way of example and not limitation. General Law for the Defense of Consumers and Users, General Tax Law, Corporate Tax Law, Account Audit Law, Value Added Tax Law, Civil Code, Commercial Code.
  • Execution of a Contract: Information about the products and / or services contracted, manage requests.
  • Consent: By accessing our website and filling out the forms or sending us data through the indicated electronic contact means, you accept this Privacy Policy. That is why we rely on the user's consent to process their data. Additionally, we inform you that we will only use personal information under this Privacy Policy and, in general, we will request your consent for uses for purposes other than those for which you initially granted them. Finally, we inform you that you can withdraw your consent at any time, you will only have to contact us through the means indicated in this privacy policy.

To respond to requests, the interested party must provide the minimum information requested. In the case of a contract, they cannot be attended.

1.5. Conservation periods

At personal data is processed during the following periods:

  • The period established by law
  • The period necessary to fulfill operational obligations

The data will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from said purpose and from the processing of the data, in accordance with the regulations previously exposed, in addition to the periods established in the applicable file and documentation regulations.

 1.6. Recipient

To fulfill the purposes described above, personal data may be shared with:

  • Service providers that perform services on our behalf

We inform you that, in general, international transfers are not made outside the European Economic Area (EEA). In the event that a data transfer occurs outside the EEA, THE ORGANIZATION will have the appropriate guarantees to carry out said transfer, under the requirements established by the General Data Protection Regulation.

1.7. Data accuracy

On the other hand, in order for the data in our files, computer and/or on paper, to always correspond to reality, we will try to keep them updated. So, for these purposes, the User must make the changes, directly, when enabled or by communicating, by reliable means, to the corresponding area or department of CARLOS GROLLO, SA

1.8. User rights

According to European regulations, your rights are the following:

  • Access, Right to request information from the person responsible for a file about whether your personal data is being processed.
  • Rectification, Right that allows the affected person to request the modification of data that are inaccurate or incomplete.
  • Opposition, Right of a person to oppose the processing of their personal data or the cessation of these.
  • Automated individual decisions, the right not to be the subject of a decision based solely on automated processing, including profiling, that produces legal effects on it or significantly affects it in a similar way
  • Limitation, right to suspend the processing of the user's personal data in certain cases
  • Suppression or Forgetfulness, right to delete the personal data of the interested party
  • Portability, Right to request the data controller to provide personal data in a structured and clear format to another controller.

The maximum period for the resolution of the request is 30 days from its receipt, it can be extended for a maximum period of 2 months whenever necessary.

The applicant can exercise their rights through the following means:

  • Email to providing documentation that proves the identity of the applicant (copy of the front of the National Identity Document, or equivalent)
  • Postal mail to Calle de la Aviación, 54, CP – 46940 Manises, Valencia providing documentation that proves the identity of the applicant (copy of the front of the National Identity Document, or equivalent)
  • In any case, you can request the tutelage of the Spanish Agency for Data Protection through its web page

1.9 Security measures

Finally, it is reported that CARLOS GROLLO, SA, will adopt the legally required technical and organizational measures in its information system, in order to guarantee the security and confidentiality of the stored data, thus avoiding its alteration, loss, treatment or unauthorized access; taking into account the state of the art, the costs of application, and the nature, scope, context and purposes of the treatment, as well as risks of variable probability and severity associated with each of the treatments.

If you have any questions about this Privacy Policy, please contact us by sending an email to


2. Hyperlinks

The user who wants to introduce links from their own web pages to that of CARLOS GROLLO, SA, must comply with the conditions detailed below without ignorance of them avoiding the responsibilities derived from the Law:

1) The link will only link to the home page or main page but will not be able to reproduce it in any way (in-line links, copy of the texts, graphics, etc.).

2) It will be prohibited in any case, in accordance with the applicable legislation in force at any time, to establish frames or frames of any type that surround this page or allow the visualization of the contents through Internet addresses other than those of the same and, in any case, when they are viewed together with content unrelated to it in such a way that: (I) produces, or may produce, error, confusion or deception in users regarding the true origin of the service or content; (II) involves an act of unfair comparison or imitation; (III) serves to take advantage of the reputation of the brand and prestige of CARLOS GROLLO, SA or (IV) in any other way is prohibited by current legislation.

3) No type of false, inaccurate or incorrect statement will be made from the page that introduces the link about CARLOS GROLLO, SA, its employees or the activities it carries out.

4) Under no circumstances will it be expressed on the page where the link is located that CARLOS GROLLO, SA has given its consent for its insertion or that, in any other way, it sponsors, collaborates, verifies or supervises the services of the sender.

5) The use of any word, graphic or mixed trademark or any other distinctive mark of CARLOS GROLLO, SA is prohibited within the sender's page except in cases permitted by Law or expressly authorized by CARLOS GROLLO, SA, and provided that In these cases, a direct link to the CARLOS GROLLO, SA website is permitted, in the manner established in this clause.

6) The page that establishes the link must faithfully comply with the Law and may not in any case provide or link to its own content or that of third parties that: (i) are illicit, harmful or contrary to morality and good customs (pornographic, violent, racist, etc.); (ii) induce or may induce in the User the false conception that CARLOS GROLLO, SA, subscribes, endorses, adheres or in any way supports the ideas, statements or expressions, licit or illicit, of the sender; (iii) are inappropriate or not relevant to the activity of CARLOS GROLLO, SA, given the location, contents and theme of the sender's website.

In any case, CARLOS GROLLO, SA, reserves the right to prohibit links to its website and to demand their removal when they do not meet the conditions required in this section.


3. Responsibility

The user will be solely responsible for the infractions that may be incurred or for the damages that may be caused to third parties by the improper or illegitimate use of the website.

CARLOS GROLLO, SA, will not be responsible for any possible damages or losses that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of electronic or computer systems, caused by causes beyond the control of the company. , of delays or blockages in the use of said systems caused by deficiencies or overloads of telephone lines, overloads in the Internet system or in other electronic systems.

CARLOS GROLLO, SA, does not guarantee the veracity nor is it responsible for the consequences that may arise from errors in the content provided by third parties that may appear on this website.

Likewise, CARLOS GROLLO, SA is not responsible for the contents, products or services that can be viewed through electronic links, directly or indirectly, through the website, except in those cases provided for in article 17 of Law 34/2002, of July 12, on Information Society Services and Electronic Commerce (LSSI). If a user considers that there is a linked site with illegal or inappropriate content, they must inform CARLOS GROLLO, SA, following the procedure established in section 9 of this Legal Notice.

The links do not necessarily represent the existence of a relationship between CARLOS GROLLO, SA, and the individuals and entities that own the pages to which they give access, nor the recommendation, promotion or identification of CARLOS GROLLO, SA, with the statements, content or services provided. through them. CARLOS GROLLO, SA, reserves the right to unilaterally remove the links that appear on its website at any time.

CARLOS GROLLO, SA, does not know the contents and services of the linked sites and, therefore, is not responsible for damages caused by their illegality, quality, outdatedness, unavailability, error and uselessness of the same or for any other damage that is not directly attributable to her.

CARLOS GROLLO, SA, is exempt from liability regarding “cookies” that third parties may install on the hard drive of the user's computer.


4. Communications

For any communication that needs to be made, you must send an email to or send a written communication to CARLOS GROLLO, SA, C/ de la Aviación, 54, CP – 46940 Manises, Valencia.


5. Jurisdiction and applicable legislation

The terms and conditions that govern this web site and all the relationships that may arise are safeguarded by Spanish legislation.

Any dispute that may arise from accessing or using this web site will be the jurisdiction of the courts of Valencia.

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